To our customers-
First and foremost, thank you for all of your support and feedback over the past few months. With your continued excitement over our product, it makes it even easier to work to the wee hours of the morning to create a product that suits your news. Since our launch, we have had incredible demand and feature requests. This has been very exciting to us but also has put us in firefighter mode. We have decided that now is the time to step back, take the lessons we have learned, and fix issues that we are facing in our system. During this time frame, all accounts will be accessible but our system may not function like expected. We apologize for this inconvenience but we are working hard to make this a solid, reliable product.
To all of our paying customers: from now until we hit v1.0, all of your accounts will be free. If you wish to be refunded for past months, please let us know as we will be happy to oblige.
This is the time to send feature requests as well as comments. We can’t promise to have your features implemented for Version 1.0 but we can keep your feature requests in our minds with this restart.
Thanks for all of your support. Without all of you, we would be shutting the project down. However, since we know that the demand is high for such a product, we are further excited about the prospects of Monkey Analytics.